|
Privacy Policy
PureDelish.com ("Pure Delish") is committed to protecting your privacy
and maintaining a safe online experience for all of our users and
customers while providing a quality user experience. Because we gather
certain types of information about and from you, our users and customers,
in order to fulfill your requests and better serve your needs, you should
fully understand the terms and conditions surrounding the collection and
use of this information. This Privacy Policy discloses what information we
gather, how we use it, how to correct or change it, and what steps we take
to safeguard personal information provided to us both online and offline.
Please read the complete Privacy Policy, as well as our Terms and
Conditions of Use, and contact us if you have any questions.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
You can visit our website, browse our products and check on offerings
without giving us any personally identifiable information. However, in
order to provide users and customers with the most efficient and enhanced
personalized service and attention, we may both request information about
you in certain circumstances and collect certain information
automatically. We also use contact lists and other information which are
obtained from third parties. For the convenience of all of our customers
and to better serve you, a customer account includes all the collected
personal information we may have. Nevertheless, you can update or correct
your contact information or change your preferences about receiving offers
and information from third parties or us at any time.
Information You Volunteer
We collect personally identifiable information that you volunteer to us
(such as your name, mailing address, e-mail address, phone number, age,
gender and/or similar demographic information), when you subscribe to our
newsletters and special offers, place an order through our website (see
the section below for more information on subscriptions and orders), or
voluntarily register on our website. Website visitors may register to
receive our e-mail updates. Registration may also be required to request a
catalog or other information directly from the Company. Sometimes
registration can be accomplished by submitting only a user name and
password. In order to sign up for e-mail updates, all that is required is
a name and valid e-mail address. However, in order to purchase our
products online, we require the submission of additional information.
Information Collected Automatically
We may also automatically collect your IP and referring website
addresses, browser type, domain name and website access times. This
information helps facilitate your online experience on our website. We use
cookies to track usage patterns on our website and to control the display
of ads, as well as to offer other functionalities (such as screening for
age, helping to track items in your shopping basket, and "recognizing" you
to speed up your log-in when you visit our website). You can turn off
cookies, but that will affect your online experience. See below for more
detail on cookies.
Other Information
We conduct market research so that we can continually improve our brand
and website and, in addition, may purchase lists of potential users or
customers from third parties. These lists may include information on
current users or customers. This information is included in our database
in order to help us serve you better by, for example, minimizing multiple
mailings and e-mailings and providing information tailored to your
interests.
WHAT DO WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests and improve our
website, products and services. We may, from time to time, produce reports
for advertisers, sponsors and vendors containing anonymous, aggregate
information about our users and customers, such as demographic, age and
online usage information. This information allows us to provide content
and offers that are most relevant to our users and customers to work more
closely with advertisers. We do not include any personally identifiable
information of our users in these reports.
We use personal information so that we may display or send custom,
personalized content to our website visitors and send newsletters, mail,
e-mails, features, promotional material, surveys and other updates,
information or offers to our users and customers. A user may, at any time,
opt out of receiving such information by following the procedures set
forth below. We also use collected information to evaluate and administer
our products and services, fulfill customer requests, respond to any
future problems, such as difficulties in navigating our websites or
accessing certain features, and to gauge user trends to determine what
products and services are most popular with users.
HOW DO WE SHARE PERSONAL INFORMATION?
Personal information is available to PureDelish.com and the technical
agents and consultants who make our website and products available to you.
Anonymous information is available to our advertisers, sponsors and
promotional and business partners. We will not share your personal
information with third parties.
Pure Delish and Its Agents.
Pure Delish may access both anonymous, aggregate demographic data and
any personal information you provide for internal marketing purposes,
including sending you notices of new products. To facilitate subscriptions
and orders, Pure Delish will cache your order information, and create an
authorization with a merchant account (e.g., your credit card company).
Website hosting firms, technical and database consultants and advertising
agencies may have access to personally identifiable information in the
course of making our products available to you. All companies working for
and with Pure Delish must comply with our Privacy Policy, and are not
permitted to sell or otherwise disclose your information to third parties
except as authorized by us and you, or as permitted or required by law.
Credit Card Companies.
As in any transaction, your credit card company will have all relevant
information about the name of the vendor, item(s) purchased, date, total
cost and other information necessary to process the transaction. Pure
Delish will not otherwise provide any personal data to your credit card
company without your permission.
Advertisers, Sponsors and Promotional and Business Partners.
We will not provide your personal and financial information to other
reputable companies whose products or services might be of interest to
you. We may share anonymous, aggregate demographic information, and
anonymous information obtained from cookies and similar technologies, with
our sponsors, promotional and business partners, and participating
vendors. No personally identifiable information is disclosed to any of
these third parties in providing these reports. Credit card numbers and
passwords are not shared with advertisers, sponsors or promotional
partners.
Your e-mail address is not shared with third parties.
You should be aware that if you voluntarily disclose information,
personal or otherwise, online in any community area, that information can
be collected and used by others. For example, if you use chat, forums,
bulletin boards or message boards, or if you post personal information
online (such as your e-mail address), you may receive unsolicited messages
from others. Pure Delish has no control over this use of your personal
information.
Important Note
We reserve the right to use or disclose any information without notice
or consent for the following purposes: as needed to satisfy any law,
regulation or legal request; to conduct investigations of consumer
complaints or possible breaches of law; to protect the integrity of our
website and our property; to protect the safety of our visitors or others;
to fulfill your requests; or to cooperate in any legal investigation.
HOW DO WE USE COOKIES?
Your Web browser offers so-called "cookies" which, if you allow their
use, store small amounts of data on your computer when you visit a
website. Cookies do not contain any personally identifiable information
about you and therefore cannot be used to identify you personally.
However, cookies assist us in tracking which of our features you like
best. For example, cookies allow us to know that the person who added the
chiffon chemise to their basket is the same person as the one who wants
the marabou baby doll. Therefore, Cookies enable us to customize our
content according to your preferences. You have the ability to accept or
decline cookies by modifying your browser and our websites are viewable
even if you disable the cookie function on your browser. However, if you
disable cookies, some advanced and customized features or offerings will
not be available to you.
HOW DO WE USE WEB BEACONS?
Some of our Web pages may contain electronic images known as Web
beacons, which are also called "single-pixel gifs". These images allow us
to count users who have visited those pages and to deliver co-branded
services. We also may include Web beacons in promotional e-mail messages
or newsletters in order to count how many messages have been opened and
acted upon. Web beacons are not used to access your personally
identifiable information but they are a technique we use to compile
aggregated statistics about our website usage. Web beacons collect only a
limited range of information including the time and date of page view,
cookie number and description of the page on which the Web beacon resides.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is key to
customer satisfaction. Therefore, we offer several ways for you to update
your contact information and/or change your preferences .
- If you have an online account at our website, you may be able to log
on and update or change your contact or account information. Check the
website for further information.
- If you do not have an account, you can also unsubscribe via our
website by e-mailing us at
unsubscribe@puredelish.com.
- You may unsubscribe to any of our online e-mail updates by following
the unsubscribe instructions in the body of any e-mail message.
- You may write to us and update your contact information at: Pure
Delish Attn: Customer Service Dept, 10746 Washington Blvd, Culver City, CA 90232.
- You may also contact us at
service@puredelish.com.
We will take commercially reasonable steps to implement your opt-out
requests promptly; but you may still receive promotional information from
us for up to 10 days by e-mail.
SECURITY OF YOUR PERSONAL INFORMATION
We use Secure Sockets Layer (SSL) technology to encrypt important
information, such as your credit card data, in an effort to prevent
unauthorized access during transmission of your orders over the Internet.
We incorporate standard industry practices internally and with our service
providers, which we believe suits the degree of sensitivity of the
information involved to maintain the security of your personal information
and to avoid its disclosure except as described in this Privacy Policy.
Your personal information may also be protected by the password you
created when you registered at our website where this feature is offered.
The confidentiality of any password is yours to protect. You may change it
at anytime by following the instructions on the website.
Although we have implemented systems and procedures to secure the data
maintained by us, security during Internet transmissions can never be
assured. Pure Delish employees are made aware of our privacy practices
through periodic communications and training. Our policy is to limit
access to personal data to those Pure Delish employees or agents with a
specific need to access or retrieve this information. We store data on
multiple service systems, in controlled environments. To maintain
security, we conduct internal reviews of our security measures on a
regular basis. Remember, however, that any personal information you post
in chat rooms or message boards is available to anyone.
CHILDREN'S PRIVACY
Pure Delish is strongly committed to protecting the safety and privacy
of children who visit our websites. We do not knowingly collect personal
information online from children under 13. Children's Online Privacy
Protection Act of 1998 (COPPA) and its accompanying regulations under
United States federal law protect the privacy of children using the
Internet. Our website includes content that we believe to be unsuitable
for children under 13 and which are not necessarily monitored. We
encourage all parents to talk to their children about online safety and to
monitor their children's use of the Internet.
CHANGES IN CORPORATE STRUCTURE
In developing our business, we may engage in the sale of certain assets
and the company itself, or parts of it, may be sold, merged or otherwise
transferred. In such transactions and changes in ownership, user
information, whether personally identifiable or otherwise, may constitute
one of the transferred assets. Pure Delish will notify affected users in
accordance with the procedure for changing this Privacy Policy described
below.
CHANGES TO OUR PRIVACY POLICY
We will occasionally update this Privacy Policy as necessary to protect
our users and to comply with a changing environment. We recommend that you
check the Privacy Policy when you visit our website to be sure that you
are aware of and understand our current policy. If we make material
changes to this policy, or in how we use or collect your personally
identifiable information, we will prominently post such changes prior to
implementing the change. We will not make any retroactive material changes
in how we handle previously collected personal information unless you
allow us to do so, or unless we are legally required to do so, and in such
a case we will e-mail registered website visitors information on material
changes to this Privacy Policy.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or our privacy
practices, please contact us at
service@puredelish.com.
Or you can contact us by mail at:
Pure Delish
Attn: Customer Service Dept
10746 Washington Blvd
Culver City, CA 90232
Updated January, 2009
|