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Privacy Policy

PureDelish.com ("Pure Delish") is committed to protecting your privacy and maintaining a safe online experience for all of our users and customers while providing a quality user experience. Because we gather certain types of information about and from you, our users and customers, in order to fulfill your requests and better serve your needs, you should fully understand the terms and conditions surrounding the collection and use of this information. This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Please read the complete Privacy Policy, as well as our Terms and Conditions of Use, and contact us if you have any questions.


You can visit our website, browse our products and check on offerings without giving us any personally identifiable information. However, in order to provide users and customers with the most efficient and enhanced personalized service and attention, we may both request information about you in certain circumstances and collect certain information automatically. We also use contact lists and other information which are obtained from third parties. For the convenience of all of our customers and to better serve you, a customer account includes all the collected personal information we may have. Nevertheless, you can update or correct your contact information or change your preferences about receiving offers and information from third parties or us at any time.

Information You Volunteer

We collect personally identifiable information that you volunteer to us (such as your name, mailing address, e-mail address, phone number, age, gender and/or similar demographic information), when you subscribe to our newsletters and special offers, place an order through our website (see the section below for more information on subscriptions and orders), or voluntarily register on our website. Website visitors may register to receive our e-mail updates. Registration may also be required to request a catalog or other information directly from the Company. Sometimes registration can be accomplished by submitting only a user name and password. In order to sign up for e-mail updates, all that is required is a name and valid e-mail address. However, in order to purchase our products online, we require the submission of additional information.

Information Collected Automatically

We may also automatically collect your IP and referring website addresses, browser type, domain name and website access times. This information helps facilitate your online experience on our website. We use cookies to track usage patterns on our website and to control the display of ads, as well as to offer other functionalities (such as screening for age, helping to track items in your shopping basket, and "recognizing" you to speed up your log-in when you visit our website). You can turn off cookies, but that will affect your online experience. See below for more detail on cookies.

Other Information

We conduct market research so that we can continually improve our brand and website and, in addition, may purchase lists of potential users or customers from third parties. These lists may include information on current users or customers. This information is included in our database in order to help us serve you better by, for example, minimizing multiple mailings and e-mailings and providing information tailored to your interests.


We use information you provide to fulfill your requests and improve our website, products and services. We may, from time to time, produce reports for advertisers, sponsors and vendors containing anonymous, aggregate information about our users and customers, such as demographic, age and online usage information. This information allows us to provide content and offers that are most relevant to our users and customers to work more closely with advertisers. We do not include any personally identifiable information of our users in these reports.

We use personal information so that we may display or send custom, personalized content to our website visitors and send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to our users and customers. A user may, at any time, opt out of receiving such information by following the procedures set forth below. We also use collected information to evaluate and administer our products and services, fulfill customer requests, respond to any future problems, such as difficulties in navigating our websites or accessing certain features, and to gauge user trends to determine what products and services are most popular with users.


Personal information is available to PureDelish.com and the technical agents and consultants who make our website and products available to you. Anonymous information is available to our advertisers, sponsors and promotional and business partners. We will not share your personal information with third parties.

Pure Delish and Its Agents.

Pure Delish may access both anonymous, aggregate demographic data and any personal information you provide for internal marketing purposes, including sending you notices of new products. To facilitate subscriptions and orders, Pure Delish will cache your order information, and create an authorization with a merchant account (e.g., your credit card company). Website hosting firms, technical and database consultants and advertising agencies may have access to personally identifiable information in the course of making our products available to you. All companies working for and with Pure Delish must comply with our Privacy Policy, and are not permitted to sell or otherwise disclose your information to third parties except as authorized by us and you, or as permitted or required by law.

Credit Card Companies.

As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. Pure Delish will not otherwise provide any personal data to your credit card company without your permission.

Advertisers, Sponsors and Promotional and Business Partners.

We will not provide your personal and financial information to other reputable companies whose products or services might be of interest to you. We may share anonymous, aggregate demographic information, and anonymous information obtained from cookies and similar technologies, with our sponsors, promotional and business partners, and participating vendors. No personally identifiable information is disclosed to any of these third parties in providing these reports. Credit card numbers and passwords are not shared with advertisers, sponsors or promotional partners.

Your e-mail address is not shared with third parties.

You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area, that information can be collected and used by others. For example, if you use chat, forums, bulletin boards or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. Pure Delish has no control over this use of your personal information.

Important Note

We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.


Your Web browser offers so-called "cookies" which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best. For example, cookies allow us to know that the person who added the chiffon chemise to their basket is the same person as the one who wants the marabou baby doll. Therefore, Cookies enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you.


Some of our Web pages may contain electronic images known as Web beacons, which are also called "single-pixel gifs". These images allow us to count users who have visited those pages and to deliver co-branded services. We also may include Web beacons in promotional e-mail messages or newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personally identifiable information but they are a technique we use to compile aggregated statistics about our website usage. Web beacons collect only a limited range of information including the time and date of page view, cookie number and description of the page on which the Web beacon resides.


We believe that choice in how and when you are contacted is key to customer satisfaction. Therefore, we offer several ways for you to update your contact information and/or change your preferences .

  1. If you have an online account at our website, you may be able to log on and update or change your contact or account information. Check the website for further information.
  2. If you do not have an account, you can also unsubscribe via our website by e-mailing us at unsubscribe@puredelish.com.
  3. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message.
  4. You may write to us and update your contact information at: Pure Delish Attn: Customer Service Dept, 10746 Washington Blvd, Culver City, CA 90232.
  5. You may also contact us at service@puredelish.com.

We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us for up to 10 days by e-mail.


We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers, which we believe suits the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this Privacy Policy. Your personal information may also be protected by the password you created when you registered at our website where this feature is offered. The confidentiality of any password is yours to protect. You may change it at anytime by following the instructions on the website.

Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Pure Delish employees are made aware of our privacy practices through periodic communications and training. Our policy is to limit access to personal data to those Pure Delish employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis. Remember, however, that any personal information you post in chat rooms or message boards is available to anyone.


Pure Delish is strongly committed to protecting the safety and privacy of children who visit our websites. We do not knowingly collect personal information online from children under 13. Children's Online Privacy Protection Act of 1998 (COPPA) and its accompanying regulations under United States federal law protect the privacy of children using the Internet. Our website includes content that we believe to be unsuitable for children under 13 and which are not necessarily monitored. We encourage all parents to talk to their children about online safety and to monitor their children's use of the Internet.


In developing our business, we may engage in the sale of certain assets and the company itself, or parts of it, may be sold, merged or otherwise transferred. In such transactions and changes in ownership, user information, whether personally identifiable or otherwise, may constitute one of the transferred assets. Pure Delish will notify affected users in accordance with the procedure for changing this Privacy Policy described below.


We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered website visitors information on material changes to this Privacy Policy.


If you have any questions about this Privacy Policy or our privacy practices, please contact us at service@puredelish.com.

Or you can contact us by mail at:
Pure Delish
Attn: Customer Service Dept
10746 Washington Blvd
Culver City, CA 90232

Updated January, 2009

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